Getting your delicious Filipino treats
At Aldane's Pinoy Store, we make getting your favourite Filipino products simple and convenient. Whether you prefer to collect your order in person or have it delivered straight to your door, we've got options to suit your needs. Explore our pick-up and delivery services designed for your ease, ensuring your authentic Filipino groceries and treats are always within reach.
Frequently asked questions
We understand you might have questions about how to receive your order from Aldane's Pinoy Store. Below, we've answered some of the most common queries regarding our pick-up and delivery services. Our aim is to make your experience with us as smooth and enjoyable as possible.
How can I get my order from Aldane's Pinoy Store?
You have two convenient options: Free pick-up is available from our location at Unit 2, 87 Kenton road, HA3 0AH. Alternatively, we offer delivery services, with pricing details outlined below.
Free delivery within 3 miles. £3.99 after but within Harrow. £5.99 next day delivery if orders are received before 10am.
What do I need to know when picking up my order?
For pick-up, please come to Unit 2, 87 Kenton road, HA3 0AH. We will send you a notification when your order is ready for collection. Please bring your order confirmation email (either printed or on your phone) and a valid ID. Pick-up hours are typically [[pick_up_hours]].
10:00 am - 19:00 pm
Can I track my delivery?
Yes, once your order has been dispatched, you will receive a tracking number via email to monitor its progress. This allows you to stay informed about when your delicious Filipino products will arrive.
Can I change my delivery method after placing an order?
Please contact us immediately at aldanespinoystore@gmail.com or 07490713427 if you wish to change your delivery method. We will do our best to accommodate changes, but this may not always be possible if the order has already been processed for dispatch.
How does Aldane's Pinoy Store's delivery service work?
We offer free delivery within a 3-mile radius of our Harrow location. For areas beyond 3 miles, a charge of £3.99 applies. For customers across the wider UK, delivery starts from £5.99, with next-day or two-day options available. We also provide weekend delivery within Harrow.
What makes Aldane's Pinoy Store's delivery and pick-up services stand out?
We pride ourselves on providing prompt delivery times and clear communication on delivery dates. Our goal is to ensure you receive your authentic Filipino products quickly and efficiently, making your shopping experience with Aldane's Pinoy Store incredibly easy and convenient.
What if I'm not home for delivery?
Our delivery partner will typically attempt redelivery or leave a note with instructions for collection from a local depot. To avoid this, please ensure someone is available to receive the order during the expected delivery window.
Do you deliver on public holidays?
Delivery schedules may vary on public holidays. Please check our website or contact us directly at [[phonenumber]] or [[email]] for specific holiday delivery information to avoid any disappointment.
Your Filipino favourites, delivered to you
Experience the convenience of Aldane's Pinoy Store. With flexible pick-up and reliable delivery options, getting your authentic Filipino groceries and treats has never been easier. Start your order today and enjoy the taste of home, right here in the UK.